2018 Pricing Terms and Conditions

DIGITIZING FEES :

PREPAY CASH, OR CREDIT CARD

Detailed quotations with stitch count (deducted from the total cost of order)……………… $25.00

Minimum Design Charge………………………………………………………………………… $25.00

Digitizing (priced per thousand stitches)……………………………………………………….. $3.00/m

Digitizing from customer supplied hand-drawn graphic………………………………………. $5.00/m

Splitting of Design File (per split file)……………………………………………………………. $10.00

Simple resizing…………………………………………………………………………………….. $10.00

Design edits (per design depending on complexity)…………………………………………… $10.00 – $50.00

Design transfers to 3rd parties……………………………………………………………………. $50.00

Design files will be supplied to customer in .dst format unless requested otherwise We digitize with Wilcom and can save to most embroidery formats.

 

EMBROIDERY FEES:

Minimum hooping charge…………………………………………………………………………. $10.00

Using rayon or polyester thread (plus the cost of thread)…………………………………….. $1.00 / 1,000 stitches

Metallic threads (plus the cost of thread)……………………………………………………….. $2.00 / 1,000 stitches

Appliques (plus the cost of thread)………………………………………………………………. $3.00 / 1,000 stitches

Embroidery on customer supplied items………………………………………………………… $2.00 / 1,000 stitches

SEWING ALTERATION FEES:

Hourly rate……………………………………………………………………………………………………….. $45.00

*Alterations are charged in increments of 15 minutes rounded up to the nearest integer or $11.25 per

quarter hour

RUSH FEES:

Normal Turnaround (5-7 Business Days depending on workload)

Same Day:……………………………………………………………………………………………. $50.00

Next Day:……………………………………………………………………………………………… $30.00

2 Day:………………………………………………………………………………………………….. $15.00

Graphic Art Charges per hour………………………………………………………………………. $35.00

Capturing  Customer Art Work from Web Site…………………………………………………….. $25.00

Special Notes:

      • Graphic art charges apply for any hand-drawn artwork or artwork deemed not to be camera ready, clean, legible and precise.
      • Design approval required; Registered and Copyrighted designs require disclaimer be signed by authorized  party. No exceptions.
      • 50% deposit required on all orders with balance due upon delivery.

We at The Kacy J Co. are pleased to have the opportunity to work with all our clients. Just call if  you need help! It is our policy to complete each and every project to the best of our ability and without sacrificing quality. To help us accomplish this goal, we have established certain criteria guaranteeing that neither you or we will be treated unfairly:

      • Deposits and minimum charges are required. This insures our performance to serve you to the best of our ability.
      • Any materials required for custom sewing projects and purchased on behalf of the client are the clients responsibility and will be detailed and included in the final invoice. You will be required to sign a Custom Sewing Contract detailing what is expected from each of us to complete your project.
      • Releases of Liability in respect to certain services are in the best interest of everyone. We indulge your understanding of this policy.
      • To insure the quality and run-ability of digitized designs, please sew a sample sew out immediately for approval. Also be aware that designs are digitized for certain substrates such as a cap and different fabric types and may require edits to run on something different such as pique. Your enlargement and/or reduction of finished designs are not guaranteed and The Kacy J Co. assumes no responsibility for any deviation of size or substrate. We are happy to work with you to correct any problems you experience or make changes you may request, however, notification must be made within five (5) working days and will be charged accordingly.
      • The better the art work—the better your finished project! We will do our best to work with any artwork supplied for digitizing projects, however, we ask you to trust our judgment if we tell you it needs to be redrawn.
      • Communication is key! If you have a question don’t hesitate to ask.

ALTERATION TERMS AND CONDITIONS

  • Terms and Conditions (“Terms”) constitute the entire understanding and agreement between the Customer and The Kacy J Co. relating to the purchase of the garment alterations described on the invoice (the “Services”) and supersedes and replaces any and all prior agreements, whether written or oral, that may exist between them with respect thereto. These Terms may be amended only in writing signed by both the Customer and a representative of The Kacy J Co.
  • No Refunds. No refunds or cancellations are permitted for alterations once an order is placed with The Kacy J Co. by Customer for Services.
  • Fittings; Acceptance. The Kacy J Co. will begin to perform the Services only upon booking an appointment through www.kacyjco.com/alterations and receiving the appropriate deposit from Customer for the Services. Services provided are based on the measurements provided at the time of Customer’s first fitting. Any measurements set forth on the invoice shall be conclusive evidence of the Customer’s measurements at the time of the first fitting. Kacy J is not responsible for the cleaning of any garments nor do we provide this service. Any changes in Customer’s measurements after the first fitting which cause additional or different Services to be performed will be subject to additional charges. If the Services include any customization in the design of a garment, the Services will be based on the information provided at the time of Customer’s initial request for such customization. Any changes in the design by the Customer after this initial request shall be subject to additional charges. Unless further alterations are required and, if applicable, additional charges are paid for such further alterations, the Customer shall remove its garments from The Kacy J Co. premises immediately upon completion of the final fitting. Acceptance of and satisfaction with the Services shall automatically be deemed to have occurred upon removal of the garment from the premises by Customer or Customer’s representative.
  • Customer responsibility. Customer is responsible for the cost of any and all materials purchased by The Kacy J Co. required to complete the alterations need. This includes items such as fabric, zippers, hook and eyes elastic, crystals, glue, buttons, snaps, trims, etc. These costs will be added to the final invoice.
  • If Customer fails to schedule and appear for a fitting or otherwise pick up Customer’s garments within the time period set forth above, a twenty-five dollar ($25.00) per week fee will be assessed and billed to Customer, in addition to any other rights and remedies The Kacy J Co. may have at law or hereunder. All accounts must be paid in full before Customer’s garments may be removed from the premises. If Customer is unable to pick up the Customer’s garments, it is the Customer’s responsibility to notify The Kacy J Co. and provide the name of the person who is authorized to do so. Once garments are removed from the store, Customer bears all risk of loss as to such garments.
  • Any alterations requested, whether additional or for the first time, will be charged a rush fee if requested within fourteen (14) days of the Customer’s wear date. The rush fee for Irish Dance Costumes is fifty dollars ($50.00), and the rush fee for all other garments is twenty-five dollars ($25.00).
  • Cleaning; Steaming. The Kacy J Co. does not provide this service.
  • WARRANTY DISCLAIMER. CUSTOMER ACKNOWLEDGES THE KACY J CO. MAKES NO GUARANTEE AS TO THE FIT OF ANY GARMENTS BEFORE OR AFTER SERVICES ARE PERFORMED. UNLESS OTHERWISE EXPRESSLY PROVIDED HEREIN, ALL SERVICES ARE PROVIDED AS-IS, AND THE KACY J CO. HEREBY DISCLAIMS ANY AND ALL REPRESENTATIONS AND WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE.
  • LIMITATION OF LIABILITY. IN NO EVENT WILL THE KACY J CO. BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, CONSEQUENTIAL, EXEMPLARY, OR SIMILAR DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOSS OF USE, PAIN AND SUFFERING OR MENTAL ANGUISH, RELATED TO OR ARISING OUT OF THE SERVICES. IN NO EVENT WILL THE KACY J CO. BE LIABLE FOR ANY DIRECT DAMAGES, RELATED TO OR ARISING OUT OF THE SERVICES IN EXCESS OF THE PRICE PAID BY CUSTOMER FOR THE SERVICE WHICH IS THE SUBJECT OF THE CLAIM.
  • Force Majeure. Any delay or failure in the performance by The Kacy J Co. shall be excused if and to the extent caused by the occurrence of a Force Majeure. Force Majeure shall mean a cause or event that is not reasonably caused by or under the control of The Kacy J Co., including acts of God, fires, floods, explosions, riots, wars, hurricane, terrorism, vandalism, governmental acts, injunctions, labor strikes, and errors or omissions of a manufacturer or its distributor.
  • Governing Law; Enforcement. These Terms shall be governed by the laws of the State of Illinois, without regard to principles of conflicts of law. In the event of a dispute relating to the Services, The Kacy J Co may recover from Customer all expenses and attorney fees it incurs in enforcing these Terms, including costs of collecting any unpaid amounts due from Customer. All legal actions relating to the Services purchased hereunder shall be adjudicated in the Circuit Court Cook County, Illinois.
  • Miscellaneous. The failure of either party to enforce any right granted hereunder or to take action against the other party in the event of any breach hereunder shall not be deemed a waiver by that party as to subsequent enforcement of rights or subsequent actions in the event of further breaches. Invalidation of any of the provisions contained herein, or the application of such invalidation thereof to any person, by legislation, judgment or court orders shall in no way affect any of the other provisions hereof or the application thereof to any other person, and the same shall remain in full force and effect, unless enforcement as so modified would be unreasonable or grossly inequitable under all the circumstances or would frustrate the purposes here.